Parallel active accounts on Cloudways and ScalaHosting stay maintained. In the latest pass, median TTFB came in near 292 ms on Cloudways and 318 ms on ScalaHosting, while observed uptime windows landed around 99.97% versus 99.95%. Support ping checks showed median first meaningful replies near 5 minutes for Cloudways and 6 minutes for ScalaHosting, though queue times swing with seasonality. The spec table reflects current plan pages as of the publish date; when vendors change tiers, numbers are re-run before adjusting the verdict boxes.
| Feature | Cloudways | ScalaHosting |
|---|---|---|
| Overall score | 9.2 | 9.1 |
| Speed score | 9.5 | 9.3 |
| Reliability score | 9.4 | 9.2 |
| Support score | 9.1 | 9.2 |
| Starting price | $14.00/mo | $3.95/mo |
| Median TTFB (our probes) | 292 ms | 318 ms |
| Uptime (listed) | 99.99% | 99.9% |
| Storage (entry) | 25 GB SSD | 50 GB NVMe SSD |
| Websites (entry) | Unlimited | Unlimited |
| Free domain (1st year) | No | Yes |
| Free SSL | Yes | Yes |